Sewing Machine Service

 

Keep your Home Sewing Machine performing its best with our Full Service Tune-up. 

Sewing machines require regular (once a year) servicing to inspect, clean, lubricate and make adjustments.  Having a machine regularly serviced will ensure it operates smoothly, keeps tension and timing in alignment, prevents small problems from becoming BIG problems, and extends the life of your machine.

At Alyssum Patch, we are proud to offer Full Service Tune-ups on most makes and models of home sewing machines and sergers.  Full Service Tune-ups include:  Extensive Inspections, Pre-Testing, Removal of Covers, Thorough Cleaning Inside & Out, Basic Chemical Treatments, Systematic 49 point Mechanical Inspection, Complete Adjustments to Manufacturer’s Specifications, and Comprehensive Stitch Function and Operations Testing.

How much does it cost?

Our Full Service Machine Tune-up costs $129 per home sewing machine or serger.

How it works

Bring your sewing machine, power cord, foot control, zig-zag presser foot, and bobbin to the store during regular business hours.  Our staff will complete a service intake form with you and your machine will enter our queue for service.  During service, if we discover any issue beyond the scope of a tune-up, we will contact you with details and an estimated cost of repair for your consideration.  We will only proceed with making repairs with your approval (written or verbal).  If we are not able to complete your repair, your machine will be returned to you at no cost for any services provided.  

We will contact you when service is complete and available for pick-up during regular store hours.  Final service invoices can be paid in person at the time of pick-up.  We accept cash, most major credit cards, Apple Pay, Venmo and PayPal.  We do not accept personal checks.  Our shop space is limited, so we ask that pick-up of your machine be made within 30 days of completion of service.  Machines left in our care after 60 days of completion of service will be considered abandoned.

How long will it take?

Our goal is to get your machine back to you as quickly as possible while providing top-quality service.  We recommend planning for a 2-3 week turnaround.

Exclusions

At this time we do not service Bernina, Viking Epic Series, Multineedle Embroidery Machines, Longarms, or Industrial Machines.  We do not complete warranty repairs and recommend that these be completed by your machine dealer.